TELEFUNKEN TF-SP5302 - Инструкция (Страница 18)

General information
Table of contents
18
Troubleshooting guide
The following information will help you identify and eliminate common
problems of hardware and software of the device with which you may
encounter. If you experience the following symptoms you should first
try to resolve them yourself, using the given recommendations. In case
the advice given will not help, contact your support personnel or an
authorized service center.
Problem Reason and solving
Power, start-up
The smartphone
cannot be turned on
• Check the battery; if it is discharged,
attach the power adapter and wait at least
5 minutes.
• Press and hold the power button on the
device for at least 5 seconds.
• If the battery is still charged, connect the
power adapter and repeat the procedure
again.
• If the unit does not turn on even after
charging, please contact support or an
authorized service center.
The smartphone turns
off immediately after
turning on
• It is possible that the battery is very
low. In this case, the system automatically
prevents the complete discharge to avoid
loss of information and stored data. Before
you make an attempt to re-enable the
device, charge it for at least 5 minutes and
disconnect the power adapter from the wall
outlet during operation.
The battery discharges
quickly
• You may use programs that require a
large expenditure of energy. Most energy is
spent on viewing the video.
• Try to establish a better screen
brightness.
• Install the latest firmware.
• The battery is discharged during
operation at low temperatures.