Running the dell™ ide hard drive diagnostics, Resolving software and hardware incompatibilities – Инструкция по эксплуатации Dell OptiPlex GX280

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Quick Reference Guide

27

Running the Dell™ IDE Hard Drive Diagnostics

The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or
confirm a hard drive failure.

1

Turn on your computer (if your computer is already on, restart it).

2

When F2= Setup appears in the upper-right corner of the screen, press
<Ctrl><Alt><d>.

3

Follow the instructions on the screen.

If a failure is reported, see "Hard Drive Problems" in the "Solving Problems" section of the online
User’s Guide.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the
Microsoft

®

Windows

®

2000 operating system, you can also use Device Manager to resolve

incompatibilities.

Windows XP

To resolve incompatibilities using the Hardware Troubleshooter:

1

Click the Start button and click Help and Support.

2

Type

hardware troubleshooter

in the Search field and click the arrow to start the search.

3

Click Hardware Troubleshooter in the Search Results list.

1-2-2

DMA initialization failure

3-3-2

Invalid NVRAM configuration

1-2-3

DMA page register read/write failure

3-3-4

Video Memory Test failure

1-3

Video Memory Test failure

3-4-1

Screen initialization failure

1-3-1 through 2-4-4

Memory not being properly identified
or used

3-4-2

Screen retrace failure

3-1-1

Slave DMA register failure

3-4-3

Search for video ROM failure

3-1-2

Master DMA register failure

4-2-1

No timer tick

3-1-3

Master interrupt mask register failure

4-2-2

Shutdown failure

4-2-3

Gate A20 failure

4-4-1

Serial or parallel port test failure

4-2-4

Unexpected interrupt in protected
mode

4-4-2

Failure to decompress code to shadowed
memory

4-3-1

Memory failure above address 0FFFFh

4-4-3

Math-coprocessor test failure

4-3-3

Timer-chip counter 2 failure

4-4-4

Cache test failure

4-3-4

Time-of-day clock stopped

Code

Cause

Code

Cause

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