Customer service – Инструкция по эксплуатации Candy GOY 1054 L

Страница 71

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71

Note:
The use of environmentally-friendly, phosphate-free detergents (check detergent informa-
tion on pack) can have the following effects:
-

waste water from rinsing may be cloudier because of the presence of a white powder

(zeolites) held in suspension, without the rinse performance being adversely affected;
-

presence of white powder on laundry after washing, which is not absorbed by the fabric

and does not alter the colour of the fabric;

-

The presence of foam in the final rinsing water is not necessarily an indication of poor

rinsing;

-

Carrying out more rinse cycles does not serve any purpose in such cases.

Customer Service


The appliance is covered by a certificate of guarantee which allows you free use of the
Candy Technical Support Service. Remember to send off the guarantee certificate for vali-
dation within 10 days of the date of purchase.

You should retain the receipt issued by the retailer when you purchased the machine to
show to the call out engineer, should you need to consult one.

If your washing machine shows signs of a defect or is not working properly, before you
contact GIAS Service we recommend you carry out the checks detailed on page 70 within
the Trouble shooting section.

If the problem with the machine persists after completing all the recommended checks,
please dial the GIAS Service number on the rear cover of this manual.

For the cost of a telephone call, you will be connected directly to GIAS. It is important you
tell the GIAS advisor your product’s model number and serial number, which you will find
on the rating label (16 characters, beginning with the number 3), found on the front of the
washing machine (door area). By doing this, your enquiry will be responded to more effi-
ciently.

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