Samsung PE51H4500AK - Инструкция (Страница 38)

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Issues Solutions and Explanations
The TV Signal Information
is unavailable in the Self
Diagnosis Test menu.
• This function is only available with digital channels from an Aerial / RF / Coax connection.
TV is tilted to the right or left
side.
• Remove the stand base from the TV and reassemble it.
There are difficulties
assembling the stand base. • Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a
magnetized screw driver.
The Broadcasting menu is
grey out (unavailable).
• The Broadcasting menu is only available when the TV source is selected.
Your settings are lost after 30
minutes or every time the TV is
turned off. • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. If you want to
change the settings from Store Demo mode to Home Use, press the SOURCE button to select TV mode,
and go to MENU → Support → Use Mode.
You have intermittent loss of
audio or video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible
enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree
connectors.
You see small particles when
you look closely at the edge of
the frame of the TV.
• This is part of the product’s design and is not a defect.
The PIP menu is not available. • PIP functionality is only available when you are using a HDMI or components source.
You turned the TV off 45
minutes ago, and it turned on
again.
• It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware downloaded whilst
your watching TV.
The message “Scrambled
Signal” or “Weak or No
Signal” appears.
• If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot.
• If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again.
There are recurrent picture/
sound issues.
• Check and change the signal/source.
A reaction may occur between
the rubber cushion pads on the
base stand and the top finish
of some furniture.
• To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture.
The message “This file may
not be playable properly.”
appears.
• This may appear because of high bit rate of content. Content generally will play but could experience some
playability issue.
✎ You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com →
support) by USB.
[PH4500-RU]BN68-05773K-00L04.indb 15 2014-01-29 10:29:59