Acme V-110 - Инструкция (Страница 9)

9
Troubleshooting
If you have a problem with this device, please read the troubleshooting guide below.
The player does not turn on.
• Ensure that the player is fully charged. Try charging the player at least 4 hours, or charge the player
overnight.
• Ensure that the Hold/Lock switch is disengaged.
The buttons do not work.
• Ensure that the player is fully charged. Try charging the player at least 4 hours, or charge the player
overnight.
• Ensure that the Hold/Lock switch is disengaged.
I cannot transfer files to the player.
• Ensure that your computer is running a supported operating system.
• If using a USB extension cable, ensure that it is securely attached to the player and the PC, or try
using another USB cable.
• If you have connected the player through a USB hub, try connecting the player directly to your
computer.
• Ensure that the player’s memory capacity is not full.
• Ensure that the Hold/Lock switch is disengaged.
There is no sound during playback.
• Check the volume level.
• Ensure that the earphones are attached securely to the player.
The sound quality of the music is poor.
• Try playing the file on your computer. If the sound quality is still poor, try downloading the file again
or re-encoding the file yourself.
• Ensure that the bit rate of the file is not too low. The higher the bit rate of the file, the better it will
sound. The minimum recommended bitrate is 128kbps for MP3s and 96kbps for WMAs.
• Try lowering the volume of the player.
• Ensure that the earphones are attached securely to the player.
The player will not play my music file.
• Ensure that the file is in a compatible format.
• The file may be copy-protected and you no longer have authorization to play this file. If you feel this
is in error, please contact the service from which you downloaded the file.
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