English, Installation help, Printer help windows installation help – Инструкция по эксплуатации HP DESKJET D4363

Страница 5: Printer prints on multiple sheets at once, No power, No plug and play, Printer does not feed paper

Advertising
background image

English

Printer prints on multiple sheets
at once

If this happens, check the following:

Paper weight: Use paper that is within the recommended

specifications.

Letter Paper: 65 to 90 g/m² (16 to 24 lb)

Legal Paper: 70 to 90 g/m² (20 to 24 lb)

Envelopes: 70 to 90 g/m² (20 to 24 lb)

Cards: Up to 200 g/m² (110-lb index maximum)

Photo Paper: Up to 280 g/m² (75-lb index maximum)

Paper tray: Reload the paper into the paper tray, pushing

the paper until you feel resistance, and then slide the

paper guide firmly against the edge of the paper stack.

No power?

Verify the following:

The printer power cord is connected to an electrical outlet.

The power cord is firmly connected to the power supply

or adapter.

The power supply is firmly connected to the printer.

No plug and play?

Make sure the printer is connected and is turned on.

Make sure the USB cable is firmly attached from your

computer to the printer directly, without using a USB hub.

If the none of the above steps work, unplug the USB

cable, re-insert the software CD and follow the onscreen

instructions.

Temporarily disable any software firewall and close any

anti-virus programs. Re-start these programs after the

printer software is installed.

Installation help

Printer does not feed paper

Try one or more of the following solutions:

Reduce the number of sheets in the input tray.

Remove paper from the input tray, and reload it.

Use only one type of paper at a time.

Use a different type of paper.

Printer help

Windows installation help

Advertising