Metrohm 874 USB Oven Sample Processor - Инструкция (Страница 60)

9.3 Гарантийное обязательство (гарантия) ￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭
52 ￭￭￭￭￭￭￭￭ 874 Oven Sample Processor
Instrument development
The organization of the instrument design, its planning and the inter-
mediate controls are fully documented and traceable. Laboratory testing
accompanies all phases of instrument development.
Software development
Software development occurs in terms of the software life cycle. Tests
are performed to detect programming errors and to assess the program’s
functionality in a laboratory environment.
Components
All components used in the Metrohm instruments have to satisfy the
quality standards that are defined and implemented for our products.
Suppliers of components are audited by Metrohm as the need arises.
Manufacture
The measures put into practice in the production of our instruments
guarantee a constant quality standard. Production planning and manu-
facturing procedures, maintenance of production means and testing of
components, intermediate and finished products are prescribed.
Customer support and service
Customer support involves all phases of instrument acquisition and use
by the customer, i.e. consulting to define the adequate equipment for
the analytical problem at hand, delivery of the equipment, user manuals,
training, after-sales service and processing of customer complaints. The
Metrohm service organization is equipped to support customers in
implementing standards such as GLP, GMP, ISO 900X, in performing
Operational Qualification and Performance Verification of the system
components or in carrying out the System Validation for the quantitative
determination of a substance in a given matrix.
9.3 Гарантийное обязательство (гарантия)
Компания Metrohm гарантирует, что все предоставляемые товары
и услуги не содержат дефектов материала и конструкции, а также
производственного брака. Срок действия гарантии составляет
36 месяцев со дня поставки; при круглосуточной эксплуатации
устройств срок действия гарантии составляет 18 месяцев. Необхо-
димым условием гарантии является выполнение сервисного обслу-
живания устройств представителями авторизованной сервисной
службы компании Metrohm.
Гарантия не распространяется на поломку стеклянных электродов
и других стеклянных деталей. Для обеспечения точности прибора
необходимо соблюдать технические данные, указанные в данном